Help & Questions

Frequently Asked Questions

1. How long does delivery take?
Orders are usually delivered within 3–7 working days depending on your location.

2. Do you offer Cash on Delivery (COD)?
Currently, we offer prepaid orders only.

3. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp.

4. What is your return policy?
We accept returns only for damaged or defective products within 48 hours of delivery.

5. Do you offer exchanges?
No, we currently do not offer exchanges.

6. Are your products anti-tarnish?
Our jewellery is designed for durability, but proper care is recommended to maintain shine.

7. How should I take care of my jewellery?
- Avoid water and perfumes  
- Store in a dry place  
- Keep in provided pouch  

8. How can I contact you?
You can email us at support@perfectionco.in or use the Contact Us page.